Eli Lilly and Company World Headquarters
Lilly Corporate Center
Indianapolis, Indiana 46285 USA
Phone: +1-317-276-2000
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Assistance
FOR LILLY AND ALL SUBSIDIARIES
ADVERSE EVENTS (HUMANS): Any event involving a known or suspected human death, related to a human or animal health product or device must be reported to The Lilly Answers Center (TLAC) at 1-800-LillyRx (1-800-545-5979) immediately (within 24 hours of receipt). All other reports, whether they relate to humans or animals, must be made within one business day.
PATIENT ASSISTANCE : If you are a customer and need patient assistance, please call The Lilly TruAssist at 1-855-LLYTRUE (1-855-559-8783).
CUSTOMER SERVICE: If you are a customer and have questions regarding Lilly products, please call The Lilly Answers Center at 1-800-LillyRx (1-800-545-5979). Healthcare providers should also call this number to request a visit from a Lilly sales representative.
REPORT AN ETHICS VIOLATION / CONCERN: If you believe that in the course of doing business we have not met regulations, or even fallen short of our own values, please tell us by calling the Lilly Ethics and Compliance Global Hotline at 1-800-815-2481 or via www.lillyethics.ethicspoint.com. Please note, if you are reporting from outside of the United States, you will be prompted with instructions for submitting a report consistent with local process.
HEALTHCARE PROVIDER HELPLINE: If you are a healthcare provider and have questions on the physician payment registry or believe that a Lilly sales representative inappropriately promoted a product or engaged in questionable conduct, you may contact Lilly at 1-877-237-8197 or visit our helpline. Please note that this number and website are intended only for healthcare providers. For requests for samples or a visit from a Lilly sales representative, please call The Lilly Answers Center (TLAC) at 1-800-545-5979.
HCPs / REQUESTS FOR MEDICAL INFORMATION: For health care professionals in the U.S. and Puerto Rico to receive or request medical information, visit Lilly Medical website (password protected)
FOR ELANCO ONLY
ADVERSE EVENTS (HUMANS AND ANIMALS): To make a report related to Elanco products, including any reports of known or suspected human death, call the Elanco phone line at (800)428-4441 or (800) 722-0987, immediately (within 24 hours of receipt). All other reports, whether they relate to humans or animals, must be made within one business day. Please note, if you are reporting from outside of the United States, you must also contact your local or regional Elanco product safety (regulatory or pharmacovigilance) representative.
ELANCO COMPANION ANIMAL HEALTH: For companion animal information and/ or inquiries about companion animal products, call the Elanco Animal Health Technical Support Center at 1-888-545-5973 or visit Elanco Pet website. For questions regarding other Elanco products, call (800) 428-4441 or (317) 277-3185.
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Global Affiliates
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Products
Oncology
Alimta® (pemetrexed for injection)
Erbitux® (cetuximab)
Gemzar® (gemcitabine for injection)
Cardiology
Effient® (prasugrel)
Livalo® (pitavastatin)
ReoPro® (abciximab)
Cardiology/Pulmonary
Adcirca® (tadafil)
Diabetes
Glucagon™ (glucagon for injection [rDNA origin])
Humalog® (insulin lispro injection [rDNA origin])
Humalog® Mix75/25™ (75% Insulin lispro protamine suspension, 25% insulin lispro injection [rDNA origin])
Humalog® Mix50/50™ (50% Insulin lispro protamine suspension, 50% insulin lispro injection [rDNA origin])
Tradjenta® (linagliptin) tablets***
Diabetic Peripheral Neuropathic Pain (DPNP)
Cymbalta® (duloxetine delayed release)
Men's Health
Axiron® (testosterone)
Cialis® (tadalafil)
Fibromyalgia
Cymbalta® (duloxetine delayed release)
Growth Disorders
Humatrope® (somatropin [rDNA origin])
Neuroscience
Amyvid™ (florebetapir F18 injection)
Cymbalta® (duloxetine delayed release)
Strattera® (atomoxetine hydrochloride)
Symbyax® (olanzapine and fluoxetine hydrochloride)
Zyprexa®Relprevv™ (olanzapine)
Osteoporosis
Evista® (raloxifene hydrochloride)
Forteo® (teriparatide [rDNA origin] injection)
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